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Error when launching Red-R "Fatal erro:unable to open the base package"

Submitted by Pedro_Hussain on Mon, 08/08/2011 - 04:55
Posted in

Hello,

just installed Red-R 1.85b.r1361 on my Windows XP. No error messages. However, when I launch Red-R I receive the error message "Fatal erro:unable to open the base package". Can anyone help?

Regards,
Pedro

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Check file directories

Submitted by covingto on Mon, 08/08/2011 - 08:05.

Could you go to the Red-R install directory and check the tree structure? It should look like;

Red-R
=R
=Red-R1.85b
==bin
==libraries
===base
===stats
===plotting

Just to make sure that base is really there.

Also check that you have the ability to open the files there (the premissions should be full permissions to everything).

I'll check on my end if there seem to be any problems with this. One problem might be a unicode error. Let me know if there are any non-ascii characters in the file path, that might be one source of the problem.

Thanks
Kyle

File directories and access rights

Submitted by Pedro_Hussain on Tue, 08/09/2011 - 04:32.

Hello Kyle,

thanks for the fast response.

I checked my Red-R install directory (C:\Program Files\Red-R). This is the directory structure:

Red-R
=R
=Red-R-1.85b
==bin
==canvas
==Examples
==languages
==libraries
===base
===plotting
===stats

I also changed the access permissions for the Red-R directory and all subdirectories to 'Full Control', but the error message still persits.

Regards,
Pedro

Can you also include the structure of base?

Submitted by covingto on Tue, 08/09/2011 - 07:49.

It might be that some of the directories there are broken in some way??

Do you have full permissions or installed as Admin? You might try checking for that and then re-installing Red-R as an Admin

Kyle

Directory Structure under 'base'

Submitted by Pedro_Hussain on Tue, 08/09/2011 - 08:22.

This is the directory structure under "base":

=help
=icons
=languages
==fr
===LC_MESSAGES
=meta
==widgets
===screenshots
=qtWidgets
=signalClasses
=templates
=widgets

Unfortunately I'm not able to login as administrator, but I've never hand any issues installing software under my user account.

Regards,
Pedro

Older version Red-R-1.80-2010.10.26.r1044 works

Submitted by Pedro_Hussain on Thu, 08/11/2011 - 06:45.

Hello,

I worked my way backwards replacing the installed version by the next older version and Red-R-1.80-2010.10.26.r1044 was the first one to work without the error message reported earlier. Hope I'm not missing too much cool functionality now.

Regards,
Pedro

Cool functionality

Submitted by covingto on Thu, 08/11/2011 - 08:29.

Actually there is a lot of cool functionality and bug fixes from 1.80. Unfortunately, I haven't been able to replicate your error.

When you installed 1.85b, did you select to install R also. I'd do a complete uninstall of Red-R, restart the computer, and then install 1.85b to see if this fixes anything. If that doesn't work try to open the Red-R R install by going to [install dir]/R/R-2.11.X/bin/R.exe and see if that is able to run.

Thanks for reporting this error.

Kyle